Connected Devices · a product inside NocTel Desk

Turn any event into an action.

A button press. A sensor reading. A missed call. A device going offline. NocTel can use any of them to start the response you define.

NocTel Desk
When a teacher presses a button notify the front office

Start with an event.

Something happens.

  • A teacher presses an emergency button.
  • A freezer rises above a safe temperature.
  • A gateway loses its connection.
  • A call queue grows too long.
  • A door opens after hours.

NocTel recognizes the event and starts the next step.

Events · live
Panic button · Room 114
Action
Freezer above range
Seen

Define the response.

  • Send a text.
  • Make a call.
  • Notify a team.
  • Begin a page.
  • Change a screen.
  • Show a location.
  • Work through an escalation list.
  • Connect another system.

One event can begin a simple notification, or a larger response across your organization.

Response
Text sent
Sent
Call placed
Ringing
Page started
Live
Screen changed
Shown

Describe what needs to happen.

Type it:

For more involved systems, start with a whiteboard sketch. Take a picture. NocTel turns it into an editable action map and asks questions where it needs more information.

Action editor
“When the Internet goes down at the remote office, text the manager. If nobody responds within five minutes, call the backup contact.”

Connect the things around you.

NocTel can respond to events from anything that can report one.

Buttons
Sensors
Phones
Screens
Gateways
Doors
Queues
Network connections
Connected devices
Other systems

Each one gives NocTel something useful to act on.

Sensors

Watch a condition and report it.
  • Temperature: coolers, freezers, rooms
  • Contact: doors and windows
  • Motion: rooms and entries
  • Leak & water: closets and floors

Access & safety

Hardware a signal can set in motion.
  • Door locks & access control
  • Alarms
  • Bells & intercoms
  • Paging speakers & screens

Existing systems

What you already run, without replacing it.
  • LoRaWAN networks & sensors
  • Bluetooth devices
  • Your WiFi network
  • Hardware you already own

Start with one problem.

You don’t have to connect everything at once.

A school
begins with emergency buttons.
A restaurant
begins with temperature alerts.
A radio station
begins with power and Internet monitoring.
A call center
begins with queue thresholds.
A city
begins with infrastructure warnings.

Start with the event that matters now. Add more when it becomes useful.

It works when WiFi doesn’t.

Events reach NocTel on their own radio, not your WiFi, not a cell signal.

  • 900MHz and LoRa: no WiFi, no cell, no internet to fail
  • Through walls and dead zones: a mile outdoors, 1,500 feet in
  • A gateway carries every device to NocTel

A reading from the basement still gets through.

From device to action
Device on 900MHz / LoRa
1
Gateway
2
NocTel runs your rule
3

Manage every device in one place.

The same place you manage your phones shows every device you’ve connected.

  • Live status, battery, and signal for every device
  • An alert before one runs low, not after it goes dark
  • One site or many, from the same screen
Device health
112 devices online
Healthy
Loading dock sensor
Replace soon
Annex gateway
OK

One event can set several things in motion.

  • A teacher presses an emergency button.
  • The front office receives the alert.
  • The classroom location appears on a screen.
  • A page begins across the building.
  • The right people receive a call.

The response is already moving.

One press, all at once
Front office alerted
Sent
Room 114 on every screen
Shown
Page across the building
Live
The right people called
Ringing

Keep the response visible.

Every action leaves a record.

  • See the event.
  • See the response.
  • See where it succeeded.
  • See where it failed.
  • See what happened next.

NocTel Desk keeps the full path in one place.

History
Event · button pressed
Event
Response · page + call
Sent
Delivered
OK
Failed
N/A

A signal in. An action out. All in Desk.

The event

  • Temperature out of range
  • Door or window opened
  • Motion detected
  • Water or leak
  • Button pressed
  • Queue threshold
  • Network or device offline
  • Custom thresholds

The response

  • Text, call, or email
  • Page the halls
  • Change a screen
  • Show a location
  • Lock or unlock doors
  • Sound an alarm
  • Work an escalation list
  • Log it or hit a webhook

The network

  • 900MHz & LoRa radio
  • Through walls & dead zones
  • Gateway bridge to the cloud
  • No WiFi dependency
  • Coexists with LoRaWAN
  • Bluetooth compatible

In Desk

  • Live status of every device
  • Battery & signal health
  • Alerts before a device fails
  • Full history of every event
  • One site or many
  • Set a rule once
Part of NocTel Desk

The same engine that routes your calls runs your devices.

An event isn’t off in its own app. Because it runs in the same Desk as the rest of NocTel, a single signal can ring a phone, page the halls, or change a screen the moment it happens.

Questions about connected devices.

Anything that can report an event: buttons, sensors, phones, screens, gateways, doors, queues, network connections, connected devices, and other systems. If it can signal that something happened, NocTel can act on it.

Not for the core. Buttons and sensors run on the same 900MHz and LoRa radio as the Now devices, through walls to a gateway that bridges to NocTel. WiFi can be one of the connected things, but the signal doesn’t depend on it.

Describe it in plain language, or sketch it on a whiteboard and take a picture. NocTel turns it into an editable action map and asks questions where it needs more. You set the rule once, and it runs on its own.

Now is for a person who presses a button to signal for help. Connected Devices is the wider idea: any event from any source becoming any response. Same radio network, same Desk.