NocTel Talk is a cloud business phone system with the call routing built right in. Buy a number, build what happens to a call, and change it whenever your day changes, all from one place.
Talk is the most user friendly phone system on the market. You can make changes to the call flow easily: Write it in plain language, drag it together card by card, or photograph a whiteboard sketch. Take it live instantly.
No code, no engineer, no ticket.
Find a U.S. number in the control panel, click purchase, and it’s active right away, no contract, no two–week wait. Already have a number your customers know? Port it over. Most ports finish within about two weeks, and you get a temporary number to test on in the meantime, so nothing goes dark during the switch.
Ring a desk phone and a cell at the same time, so a call doesn’t wait for someone to be at their desk. The NocTel Go app rings as the same extension on a phone or laptop. And the everyday tools are all here: forward, transfer, park a call for a colleague to grab, conference, and do not disturb.
The switching, the routing, the voicemail: all of it lives in NocTel’s cloud and reaches your desks over the internet. There’s no on–premise PBX to buy, power, or babysit. Use standard SIP desk phones, bring older analog phones in through an adapter, and power each phone over a single network cable.
Moving off an old system doesn’t have to be a cutover weekend everyone dreads. With Slipstream Migration, NocTel runs alongside your existing phone system (the old and the new, side by side) so there’s no downtime during the switch. Keep taking calls on what you have, move people over as you go, and port your numbers when the time is right. Whole city governments have moved this way without dropping a call.
Go brings this same extension to a phone, tablet, or computer: your work number, away from your desk, without carrying a second phone. It’s not a separate system. It’s Talk, made portable.
No chatbot. No ticket aging in a queue for a week. No hold music measured in hours. A real person answers Monday through Friday, you can dial 611 straight from a NocTel phone, and when an outage is critical, a human is on it around the clock. The part other systems make hardest is the part we make ordinary.
Talk is the foundation the rest of NocTel runs on. The same account, the same routing, reaching further each time you add a piece, and all of it managed in one place, NocTel Desk.
Yes. Port your existing number over from your current carrier. Most ports finish within about two weeks of an accurate request. You get a temporary number to test on during the move, so your line keeps working until the port completes.
No. Routing is built by chaining steps (ring an extension, check a schedule, ring a group, take a voicemail) and reordering them until the call goes where you want. Conditions let it branch on the time of day, a toggle, or what the caller pressed. No code, and no waiting on an engineer to make a change.
No. Talk is cloud–hosted: the switching, routing, and voicemail all live in NocTel’s cloud and reach your desks over the internet. There’s no on–premise PBX to buy, power, or maintain.
Standard SIP desk phones work, and older analog phones come in through an adapter rather than being thrown out. Each phone is powered over a single network cable, so there’s no power brick at every desk.
Faxing works two ways: send and receive from the portal with no machine, or connect a physical fax through an adapter. For 911, an extension can be mapped to its physical location, and the account can get an email every time 911 is dialed from any phone.
Yes. A real person answers, Monday through Friday, 5am to 6pm PT. Reach us at +1 503.764.4300, toll–free at +1 888.400.4521, or support@noctel.com.